Tutorials AI Tools Industries Templates Start Here Find Your Tools →
Chiropractic Reputation

Google Reviews for Chiropractors, Get 15–20 New Reviews Every Month on Autopilot

88% of patients check Google reviews before choosing a chiropractor. But most practices only have a handful, because nobody remembers to ask. Here's how to automate review requests so you get a steady stream of 5-star reviews without your staff having to do anything extra.

⏱ 1 hour to set up 💰 Free with Zapier / $289/mo with Podium ⭐ Works after every single appointment
F
M
Fredrik Filipsson & Morten AndersenCo-founders, Main Street AI · built multi-million dollar businesses with AI
88%
Patients check reviews before booking
More new patients with 20+ reviews
48hr
Best window to request a review
30 min
One-time setup time
Affiliate Disclosure: Some links on this page are affiliate links. If you sign up through them, we may earn a small commission at no extra cost to you. We only recommend tools we'd use ourselves. Learn more.

Your Practice Online, Before and After Reviews Automation

Without Review Automation
  • 12 Google reviews, mostly from 2021, the listing looks abandoned
  • Prospective patients see a competitor with 80+ reviews and choose them instead
  • Staff forgets to ask patients for reviews after appointments, it feels awkward anyway
  • You have no idea what patients are saying about you online until something bad happens
  • Ranking on page 2 or 3 of Google Maps for "chiropractor near me"
With Review Automation
  • 15–20 new Google reviews per month, your listing looks active and trustworthy
  • 4.9-star average rating that appears in Google search results before patients even click
  • Every patient gets a review request automatically after their appointment, no staff effort
  • You get alerts when new reviews come in and respond promptly to every one
  • Ranking in the Google Maps top 3 for "chiropractor [your city]"

You have two options: Zapier (free, requires setup) or Podium (paid, fully managed). We'll walk through both.

Google Business Profile — Free
Podium — Free trial, then ~$289/mo
Zapier — Free tier available
Calendly — Free tier available
01

Claim and Optimize Your Google Business Profile

⏱ 20 minutes (if not already done)

If you haven't claimed your Google Business Profile yet, do this first. Go to business.google.com, search for your practice name, and claim it. Google will send a verification postcard to your practice address (takes 5–7 days) or you may be able to verify instantly by phone or video.

Once verified, here's what to optimize for maximum visibility:

  • Business name: Use your exact practice name, no keyword stuffing ("Dr. Smith Chiropractic," not "Dr. Smith Best Chiropractor Back Pain")
  • Category: Set "Chiropractor" as your primary category. Add "Sports Medicine Clinic" or "Physical Therapist" as secondary if relevant.
  • Hours: Keep these accurate and updated. Incorrect hours are the #1 complaint patients leave in negative reviews.
  • Photos: Add at least 10 photos, your exterior, reception area, adjustment tables, and a professional headshot. Listings with photos get 42% more calls.
  • Description: Write a 2–3 sentence description mentioning your specialty, location, and what makes your practice different. Use ChatGPT to write this if you're stuck.
  • Services: Add all your services (adjustments, dry needling, massage, X-ray, etc.) with brief descriptions.
📸

📸

Screenshot: Google Business Profile dashboard showing completed profile with photos and services

02

Get Your Direct Google Review Link

⏱ 5 minutes

The single most important thing you can do to get more reviews: make it dead easy for patients to leave one. A direct review link takes them straight to the review form, no searching, no clicking around.

  1. Go to your Google Business Profile dashboard at business.google.com.
  2. Click "Get more reviews" (it's usually on the home dashboard). Google generates a short link that looks like: g.page/r/[your-ID]/review
  3. Copy this link and save it somewhere accessible, you'll use it in every review request message.
  4. Optionally: use a link shortener like Bitly (free) to create something cleaner like bit.ly/review-drsmith, easier to text and remember.
  5. Also save the link as a QR code (search "free QR code generator" online). Print it on a small card to leave at the front desk.
💡 Use It Everywhere

Once you have your review link, put it in your email signature, your Mailchimp newsletter footer, your appointment reminder emails, and on a small card at your front desk. The more places patients see it, the more reviews you'll get, even without automation.

03

Know When (and When Not) to Ask for Reviews

⏱ Read this before setting up automation

Timing matters enormously. Ask at the wrong moment and patients ignore you. Ask at the right moment and they leave a glowing 5-star review in 90 seconds.

✓ Best Times to Ask
  • 2 hours after an appointment where the patient expressed feeling better
  • 24–48 hours post-appointment via SMS (highest completion rate)
  • After a patient says "I've been telling my friends about you"
  • Following their 3rd or 4th visit, they're committed to care
  • After completing their care plan ("You've hit your goals!")
✗ Times to Avoid
  • Immediately after an adjustment (patient just wants to get home)
  • After a patient complained about pain, billing, or wait times
  • First visit, they barely know you yet
  • More than 1 week after the appointment, recall fades fast
  • During a complicated or sensitive appointment
💡 The "2-Hour Rule"

For chiropractic patients, the sweet spot is a text message sent 2 hours after their appointment. They've had time to get home, feel the relief, and their positive experience is fresh. The automated Zapier workflow in Step 5 does this for you automatically.

04

Use These Proven Review Request Scripts

⏱ Copy and customize these for your practice

The biggest mistake practices make: asking for reviews in a way that sounds robotic or generic. These scripts are warm, personal, and easy to say yes to.

📱 Script A, SMS (2 hours after appointment)
Hi [First Name], it's Dr. [Name] from [Practice Name]. Hope you're feeling better after today's adjustment! If you have 60 seconds, we'd really appreciate a Google review, it helps other people in [City] find us when they need care. Here's the link: [Review Link] Thanks so much!
📧 Script B, Email (24 hours after appointment)
Subject: How are you feeling after yesterday's appointment? Hi [First Name], Just checking in after your visit yesterday, how are you feeling? We hope you're noticing some improvement. If you have a minute, it would mean a lot if you could share your experience on Google. Reviews help patients like you find trustworthy chiropractic care in [City], and they take less than 2 minutes to write. [Leave a Google Review →] [Review Link] You can simply say what brought you in, how you're feeling, and whether you'd recommend us. That's it! Thank you, and we'll see you at your next appointment. Dr. [Name] [Practice Name]
🗣️ Script C, In-Person (when patient expresses satisfaction)
Patient says: "I feel so much better! Thank you!" Your response: "That's wonderful, I'm really glad to hear that! Could I ask a small favor? If you have a minute when you get home, would you mind leaving us a quick Google review? It really helps other people who are looking for a chiropractor find us. I'll text you the link right now, it takes about 60 seconds." [Send the SMS review link immediately from your phone while they're standing there]
💡 Never Incentivize Reviews

Google's policies prohibit offering discounts, free services, or anything of value in exchange for reviews. Don't do it, it violates Google's Terms of Service and can get your listing suspended. Just ask sincerely. The scripts above are compliant and effective on their own.

05

Automate Review Requests With Zapier or Podium

⏱ 30 minutes one-time setup

Manually texting or emailing each patient after every appointment is fine when you see 10 patients a week. When you're seeing 30–50, it becomes impossible. Automation solves this.

Option A, Zapier (Free): Connect your booking system (Calendly, Acuity, or your EHR if it has a Zapier integration) to Gmail or an SMS service. Set up a Zap that fires 2 hours after an appointment is marked "completed." The Zap automatically sends your SMS script with the review link to the patient's phone number.

  1. In Zapier, create a new Zap. Trigger: Calendly, Invitee Created (or your booking tool equivalent).
  2. Add a Delay step: "Delay for 2 hours."
  3. Add an action: Gmail, Send Email (or SMS via Twilio if you have a business phone number). Paste Script B above, replacing the placeholders with Zapier's dynamic fields for patient first name and email.
  4. Turn on the Zap. Every appointment now automatically triggers a review request 2 hours later.
📸

📸

Screenshot: Zapier workflow showing Calendly trigger → 2hour delay → Gmail review request email

Option B, Podium (Paid, More Powerful): Podium → is purpose-built for review management. It connects directly to your booking system, automatically sends branded SMS review requests, and gives you a single dashboard to see all your reviews across Google, Facebook, and Healthgrades. If you're seeing 30+ patients a week, Podium's time savings usually justify the cost within the first month.

💡 Responding to Reviews

Always respond to every review, 5-star and negative alike. For 5-star reviews: "Thank you so much, [First Name]! We're thrilled to hear you're feeling better. We look forward to your next visit!" For negative reviews: respond calmly, never defensively, and offer to resolve offline. Use ChatGPT to draft responses quickly, there are 5 templates in our ChatGPT for Chiropractors guide.

What Chiropractors Typically See After Setting This Up

15–20
New Google reviews per month
4.9★
Average rating after 3 months
More new patient inquiries from Google

Start Getting More Reviews This Week

Try Podium free for 14 days, no credit card required. Or start with the free Zapier setup above.

Try Podium Free → Get the Done-For-You Setup

Frequently Asked Questions

Is asking patients for Google reviews HIPAA-compliant?
Yes, asking patients for reviews is legal and compliant. You are not sharing any Protected Health Information (PHI); you're simply asking them to share their own experience voluntarily. The review request itself contains no clinical details. Just don't include any health information in the request text, and you're fine.
What do I do when I get a negative review?
Respond within 24 hours. Thank the reviewer for the feedback, apologize that their experience fell short of your standard, and invite them to contact you directly to resolve it. Never argue, never reveal patient details, and never ignore a negative review. A thoughtful response to a negative review actually builds more trust than no negative reviews at all, it shows you care and are responsive.
How many reviews do I need to rank in the Google Maps top 3?
It varies by market. In smaller cities, 25–40 reviews with a 4.7+ rating is often enough. In larger markets, you might need 100+. The key is having more recent reviews than your competitors, Google weights recency heavily. A practice with 30 reviews from this year often outranks one with 200 reviews from 2019.

Want Your Entire Reputation System Set Up For You?

Our team sets up your Google review automation, Zapier workflows, and response templates in one session. Most practices see their first new reviews within 48 hours.

Book a Free Strategy Call → See All Review Tools